Terms & Conditions

1. About These Terms

By accessing or using this website, you agree to follow these Terms and Conditions and any additional policies published on the website.

If you do not agree with these terms, please do not use the website or place an order.

2. Products and Product Information

AxploreX offers motorcycle-related products, riding accessories and other products that may be listed on the website from time to time.

We make reasonable efforts to display accurate product names, images, specifications, prices and availability. However, minor differences between product images and the actual product may occur because of photography, lighting, screen settings or manufacturer changes.

• Product availability may change without notice.
• Product specifications may vary according to the selected variant.
• Customers should review the product details before placing an order.

3. Prices and Taxes

Product prices are displayed in Indian Rupees (INR), unless otherwise stated.

Prices, offers and availability may be updated from time to time. The applicable price shown during the checkout process will be used for the order, subject to any clearly stated conditions.

4. Orders and Order Acceptance

Placing an order through the website constitutes a request to purchase the selected products. An order is subject to product availability and successful payment or other applicable payment arrangements.

We may contact you if additional information is required to process an order.

An order may be cancelled where necessary due to circumstances such as product unavailability, an apparent pricing or listing error, payment problems, or information that reasonably indicates a fraudulent transaction.

5. Customer Information

Customers are responsible for providing accurate and complete information when creating an account or placing an order.

• Name and contact information should be accurate.
• Delivery address should be complete and correct.
• Customers should provide a reachable phone number where required for delivery.
• Customers should not use another person's account or payment information without authorization.

6. Payment

Available payment methods are displayed during the ordering or checkout process.

Orders may be processed only after the required payment or payment authorization has been successfully completed.

7. Shipping and Delivery

Orders are generally prepared for dispatch within the processing period specified on the website or during checkout.

Delivery time may vary depending on the destination, courier service, product availability, weather, holidays and other circumstances outside our reasonable control.

Customers should ensure that the delivery address and contact information provided with the order are correct.

8. Returns, Exchanges and Refunds

Returns, exchanges and refunds are handled according to the Return and Refund Policy published on the website.

Customers should review the applicable return conditions, eligibility requirements, time limits and product condition requirements before returning an item.

If a product arrives damaged or there is an issue with an order, customers should contact us as soon as reasonably possible with the relevant order information and supporting photographs where requested.

9. Acceptable Use of the Website

You agree not to misuse the website or attempt to interfere with its normal operation.

• Do not attempt unauthorized access to website systems or accounts.
• Do not knowingly submit false or misleading information.
• Do not use the website for unlawful purposes.
• Do not introduce malicious software, harmful code or other disruptive material.

10. Intellectual Property

Unless otherwise stated, website content such as original text, graphics, logos, photographs, page designs and other materials is owned by or used with permission by the website operator.

Website content should not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

11. Third-Party Services and Links

The website may use third-party services such as payment providers, delivery partners, analytics services or other external services.

External websites may have their own terms and privacy policies. We recommend reviewing the applicable policies before using those services.

12. Limitation of Liability

We make reasonable efforts to keep the website available and product information accurate. However, we cannot guarantee that the website will always be uninterrupted, error-free or completely free from technical issues.

To the extent permitted by applicable law, we are not responsible for losses caused by circumstances outside our reasonable control, including third-party courier delays, interruptions to external services or temporary technical problems.

13. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our website, products, services or applicable requirements.

The updated version will be published on this page with a revised update date.

14. Governing Law

These Terms and Conditions are intended to be interpreted in accordance with applicable laws and regulations in India.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot lawfully be excluded.

15. Contact Us

If you have questions about these Terms and Conditions, an order, or a product, you can contact us using the details below.